Privacy Policy

Restaurant Hotline Plus operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated experience (the "Services"). Restaurant Hotline Plus is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details including your name, address, billing address, phone number, and email address.
• Financial information including payment card information, transaction details, and payment confirmation.
• Account information including your username, password, security questions, and preferences.
• Transaction information including items you view, purchase, or cancel, and your past transactions.
• Communications with us including information you provide in customer support inquiries.
• Device information including your IP address, browser type, and other unique identifiers.
• Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you — when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services — from your device through cookies and similar technologies.
• From our service providers — when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

• Provide and improve the Services — process payments, fulfill orders, manage your account, and create a personalized experience.
• Marketing and advertising — send promotional communications by email or text, and show relevant advertisements.
• Security and fraud prevention — authenticate your account and detect potentially fraudulent or malicious activity.
• Communicating with you — provide customer support and respond to your inquiries.
• Legal reasons — comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and other service providers who perform services on our behalf (e.g., payment processing, data analytics, cloud storage).
• With business and marketing partners to provide advertising services. Our partners will use your information in accordance with their own privacy notices.
• When you direct or consent to our disclosure of certain information to third parties.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted. We do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request that we delete personal information we maintain about you.
• Right to Correct — request that we correct inaccurate personal information.
• Right of Portability — receive a copy of your personal information and request transfer to a third party.
• Right to Opt out of Sale or Sharing — opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes. You can also enable the Global Privacy Control signal in your browser.
• Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe link in those messages.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Restaurant Hotline Plus
345 Kirts Blvd, Unit 105, Troy, MI 48084
Email: gary@restauranthotlineplus.com
Phone: 231-412-0188