We want you to feel confident with every purchase from Restaurant Hotline Plus. If something isn't right with your order, we're here to help and will do our best to make it right.
RH+ is a digital subscription service. Subscription refund terms are governed by our Cancellation Policy, which covers monthly and annual plan terms in detail. The short version:
If you experience any issues accessing or using your subscription, please contact us and we'll do our best to resolve it promptly.
Due to the nature of digital products, refunds cannot be provided after files have been downloaded. If you experience any issues accessing or using a digital purchase, please contact us and we'll do our best to help resolve it.
Returns are accepted within 30 days of delivery for eligible physical products.
Items must be unused, in original condition, and include original packaging when applicable.
A copy of your order confirmation or receipt is required.
Email us at gary@restauranthotlineplus.com to initiate a return. Please include your order number, the item(s) you'd like to return, and the reason for your return. We'll respond within one business day with next steps.
For any questions about a purchase or to request a return or refund:
Restaurant Hotline Plus
Email: gary@restauranthotlineplus.com
Phone: 231-412-0188