Restaurant Hotline Plus is committed to providing an inclusive and accessible experience. If you need assistance, please contact us at gary@restauranthotlineplus.com or 231-412-0188.
By using our Services, you confirm that you are at least the age of majority in your state or province, and that information you provide is accurate and complete. You are responsible for maintaining account security, login credentials, and all activity occurring under your account.
Account credentials are created through the RH+ Platform using a secure authentication system. You are solely responsible for keeping your password confidential and for all activity that occurs under your account. Notify us immediately at gary@restauranthotlineplus.com if you suspect unauthorized access.
We make reasonable efforts to accurately describe products and services. Product descriptions and pricing may change without notice, and availability is not guaranteed. We reserve the right to limit quantities, refuse orders, or discontinue products or services at any time.
Placing an order constitutes an offer to purchase. Orders become final once payment has been successfully processed. All purchases are subject to our Returns & Refunds Policy. Products and resources are intended for individual or business use only and may not be resold without written permission.
Prices may change at any time without notice and do not include taxes unless stated otherwise. You agree to provide accurate payment and billing information.
RH+ Subscription Plans
Subscriptions are billed in advance on a recurring monthly or annual basis. By subscribing, you authorize Restaurant Hotline Plus to charge your payment method on a recurring basis until you cancel.
Subscribers may cancel at any time through their account settings or by contacting gary@restauranthotlineplus.com. Access remains active through the end of the current billing period following cancellation.
RH+ may provide account credits, service extensions, or subscription time adjustments in place of monetary refunds in the event of verified service interruptions or platform failures attributable to the Company. Requests for credits must be submitted within 30 days of the event through RestaurantHotlinePlus.com or by contacting gary@restauranthotlineplus.com.
For physical products, delivery estimates are provided for convenience only and shipping delays may occur outside our control. For digital products and memberships, access occurs electronically through download, email, membership access, or online delivery systems; timing may vary.
All content available through Restaurant Hotline Plus — including the RH+ Platform, its software, design, scoring methodology, analysis engine, reports, and educational materials — is the exclusive property of Restaurant Hotline Plus and protected under applicable intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited.
Digital products, downloadable content, memberships, and resource materials are licensed for personal or authorized business use only. Sharing, reselling, or distributing membership access or platform credentials to unauthorized parties is prohibited and may result in immediate account termination without refund.
The RH+ Platform relies on several third-party infrastructure providers. By using the Platform, you acknowledge that your use involves these providers and their respective terms and policies.
The RH+ Platform stores operational data you enter — including weekly performance metrics, financial figures, restaurant profile information, user preferences, and historical performance records — in a cloud database operated by Supabase (supabase.com), a managed database infrastructure provider. Supabase processes and stores this data on our behalf.
By using the Platform, you acknowledge and agree to the following:
Enterprise Data Arrangements
Enterprise subscribers or larger organizations requiring dedicated, isolated data storage should contact us at gary@restauranthotlineplus.com to discuss private infrastructure options, including hosting your own database instance connected to the RH+ Platform.
Your use of our Services is governed by our Privacy Policy, available at RestaurantHotlinePlus.com. The Privacy Policy describes how we collect, use, store, and protect your personal and business information in connection with the Services.
We may provide access to third-party tools or software "as is" without warranties. Your use of optional third-party integrations is subject to the terms of those providers.
Our Services may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of those sites.
If you submit reviews, testimonials, comments, suggestions, or ideas, you grant Restaurant Hotline Plus permission to use them for business and marketing purposes. We will not identify you by name without your consent.
We reserve the right to correct pricing errors, update product information, modify platform features, and correct inaccuracies at any time. We will make reasonable efforts to notify subscribers of material changes to the Platform.
You may not use our Services to violate laws, infringe intellectual property rights, harass others, transmit malware, access systems without authorization, share account credentials with unauthorized parties, reverse-engineer the Platform's proprietary scoring methodology or software, or misuse memberships in any way.
We reserve the right to suspend or terminate access to Services at our discretion, including for violation of these Terms. Upon termination, your access will cease and your data will be retained for 90 days before permanent deletion, unless a shorter period is required by law or requested by you.
All products and services are provided "as is" without warranties of any kind, express or implied. The RH+ Platform provides performance analysis and operational guidance based on data you input. Results, scores, and recommendations are analytical tools only and do not constitute financial, legal, or professional advice. Individual results will vary based on implementation, operational conditions, and management follow-through.
Restaurant Hotline Plus shall not be liable for indirect damages, lost profits, business interruptions, data loss, or other consequential damages arising from use of or inability to use the Services, including loss of data resulting from service interruptions, account termination, or third-party infrastructure failures. Our total liability for any claim shall not exceed the total subscription fees paid by you in the three months preceding the claim.
You agree to defend and hold harmless Restaurant Hotline Plus from claims arising from your misuse of the Services, your violation of these Terms, or your infringement of any third-party rights.
If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid and in full effect.
These Terms, together with our Privacy Policy and any subscription plan documentation, constitute the complete agreement between you and Restaurant Hotline Plus with respect to your use of the Services.
You may not transfer these Terms or any rights granted under them without written permission from Restaurant Hotline Plus.
These Terms are governed by the laws of the State of Michigan, United States. Any disputes arising under these Terms shall be resolved in the courts of Michigan.
We reserve the right to update these Terms at any time. We will notify active subscribers of material changes by email or through a notice within the Platform. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
Restaurant Hotline Plus
Email: gary@restauranthotlineplus.com
Phone: 231-412-0188
Website: RestaurantHotlinePlus.com