Shipping policy

Restaurant Hotline Plus — Shipping Policy

We’re excited to have you as a customer at Restaurant Hotline Plus.

We work hard to process and deliver orders quickly and efficiently. If you have questions about timing or need assistance before ordering, please contact us—we’re happy to help.

Order Processing

Physical product orders are typically processed within 2–3 business days.

Some products or specialty items may require additional processing time. If applicable, extended processing times will be noted on the product page.

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please note: Processing time is separate from shipping time.

For digital products, downloadable resources, memberships, or online materials:

Delivery is generally immediate after successful payment
Some products may require account setup or manual access approval
Delivery times for digital items may vary depending on product type

Shipping Methods & Delivery Estimates

Delivery times vary based on the shipping option selected during checkout.

Estimated delivery time after shipment:

Express Shipping: 2–4 business days
Standard Shipping: 5–7 business days

Delivery estimates may be affected by:

Weather conditions
Holidays
Carrier delays
Supply chain disruptions
Other circumstances beyond our control

While we make every effort to ship quickly, we cannot guarantee delivery by a specific date after an order has shipped.

Free Shipping

We offer free standard shipping on U.S. orders over $49.

Estimated delivery:

3–5 business days after shipment
Processing times still apply

Restaurant Hotline Plus reserves the right to modify promotional shipping offers at any time.

Shipping Address Accuracy

Please carefully review your shipping information before placing an order.

Restaurant Hotline Plus is not responsible for orders delivered to an incorrect address supplied by the customer.

If you notice an error, contact us immediately:

Email: info@gvg3solutions.com
Phone: 231-412-0188

We will make every reasonable effort to update your information before shipment.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery responsibility shifts to the carrier.

If your package appears delayed or lost:

Contact us
We will assist you in working with the carrier
We will help determine possible next steps when appropriate

Please allow additional time during holidays or periods of high shipping volume.

International Shipping

If international shipping becomes available:

Customers are responsible for any applicable customs fees, duties, taxes, or import charges
Delivery times may vary significantly depending on destination and customs processing